Member Support Team to Become Client Relationship Team

From 29 June 2026, EEM’s Member Support Team will become the Client Relationship Team.

The new name reflects the wide range of organisations and individuals the team works with, including Members, Framework Users, Contractors, Suppliers and Partners.

The team structure from 29 June will be:

  • Shannon – Client Relationship Manager
  • Hollie and Alice – Client Relationship Executives
  • Simone – Contracts Executive
  • Rachel – Client & Contracts Assistant

What does this mean for our clients?

Shannon, Hollie and Alice will work closely with clients and stakeholders, building relationships, supporting framework opportunities and helping organisations make the most of their engagement with EEM.

Simone will manage contracts once they are in place, providing ongoing support and helping to ensure contracts run smoothly throughout their term.

These changes will help ensure clients receive the right support at the right stage of their journey with EEM, from initial discussions through to contract management.