Managed Solutions for the Supply of Materials

Reference: EEM0072-1
Contract Notice: 2024/S 000-031128
Contract Award Notice: 2025/S 000-018254
Date Start: 1st April 2025
Date End: 31st March 2029

Call-off contracts can compliantly run for up to 10 years after this end date

Reference: EEM0072-1
Contract Notice: 2024/S 000-031128
Date Start: 01/04/2025
Date End: 31/03/2029

Call-off contracts can compliantly run for up to 5 years after this end date


If you are looking for a partnership with a supplier to sustain a comprehensive and effective repairs and maintenance operation, then this is the solution for you.

Managed Solution suppliers can offer services such as:

  • Being the primary source for all your materials requirements across all trades
  • Management of the materials supply on your behalf for a programme of a construction, refurbishment, redevelopment or other significant programme of works
  • Management of all aspects of your new or existing dedicated store including utilities, staffing, security, signage, safety, etc. as well as fulfilling the materials requirements
  • Assembly of orders of multiple materials to your own store for speedy delivery
  • Preparation of pre-picked ’kits’ eg a bathroom suite and all required ancillary items
  • Management of any third party suppliers including sourcing, ordering, price management, payment and invoicing

Additional services and features include:

  • Receiving delivery of and storing bulky items such as kitchen units until they are required by the Member.
  • Priority Service – eg a deciated counter, accessible parking and pre-notified orders to be picked and waiting for collection within a certain time.
  • Full IT integration
  • Guaranteed stock holding against an agreed core list
  • Consignment stocks
  • Counter service accessible during stipulated hours at the EEM Pricebook prices
  • Delivery service to site or individual property (next day delivery for core list items)
  • Product substitution service
  • Van stock management
  • Out of hours material supply
  • Waste handling – A compound within a branch where waste can be offloaded with multiple bays to enable the correct recycling and disposal of waste
  • Returns service – free of charge for unopened and resaleable items
  • Simple electronic ordering/invoicing systems
  • Dedicated Account Manager
  • Reporting data to assist with continuous improvement and review of products

This Lot also covers any additional services in relation to the supply and distribution of materials such as:

  • Plant and equipment hire and associated training this includes off hire notifications, training support, full health and safety compliance with PPE supplied if required and access to servicing, maintenance and health and safety records
  • Personalisation of PPE and workwear
  • Training in materials innovation including manufacturer supported training
  • Alternative materials proposals including the provision of free of charge samples where relevant

This is not an exhaustive list and during the life of the framework, members may request other additional services to ensure the services delivered meet their full requirements.

Call-off contracts can compliantly run for up to five years after this framework expiry date. For managed store solutions, this may be extended for up to ten years.

Watch this video to find out more about the creation of this framework, the structure and call-off options, and the support that EEM offers.

The next steps towards making cost and efficiency savings:

👉🏻 Once we understand your operational requirements, we will invite you to provide us with a list of your most frequently purchased items.

👉🏻 We will then work with the suppliers who are most suited to meet your operational and geographical requirements to conduct a thorough price comparison exercise.

👉🏻 Once we have established your best solutions in terms of service and price, we will be available to arrange and attend introduction meetings with you and the appropriate supplier(s).

👉🏻 We will then continue to guide you through entire call-off process, provide and draft your contract, and offer support for the duration of your contract.

We’re here to help
If you are interested in using this framework, please email our Supply Chain Manager, Carl Blakemore at Carl@clone.eem.org.uk or call 01246 395610.

WHO ARE WE WORKING WITH?


Managed Solutions

National Coverage

Regional Coverage

Approved Manufacturers

FAQs


What is a procurement framework?

A procurement framework is a fully compliant agreement with material or service suppliers that sets pre-agreed terms and conditions and price and quality levels for the duration of the programme (usually four years) and then suppliers are invited to deliver the specification when required. Frameworks take significant time and resources to establish and they enable buyers to purchase goods and services without running their own full and lengthy tendering exercises.

Our frameworks are procured with the potential aggregated spend of all our members which helps to achieve some of the lowest rates in the country. Prices are generally established during the initial framework tender stage and any additional prices required for specific projects will be confirmed during the call-off process.

Minimum standards are laid out within the documents so members can simply ‘call-off’ from the framework and add their own requirements to suit their specific projects. Members can call-off from the framework by running a mini-competition which usually takes 4-6 weeks or if their internal procedures allow, they can compliantly select a providers directly.

Each of our frameworks run for four years and suppliers cannot be added to the arrangement during this period. If a member wishes to call-off from the framework towards the end of its life span, it is compliant for the contract to run for a 2-5 years after the end date, depending on the framework in question.

How can I call-off from an EEM Framework?

Our aim is to keep the call-off process as simple as possible.

Most frameworks are available to call-off from via direct award or mini-competition and either option is fully compliant with the terms of the framework agreement. Members direct awarding via our frameworks will need to ensure the award is compliant with any internal regulations and procedures their organisation has.

For a direct award call-off, we will arrange and attend a meeting with you and your proposed material or service provider. Providers must confirm framework prices, scope of works and accept the terms of the call-off. We will help manage the direct selection process to make sure the provider is applying terms of the framework correctly.

For a mini-competition call-off, the first stage would be for EEM to issue an ‘expression of interest’ request to all providers within the relevant work stream and geographical location for your project. Members can then choose whether they would like EEM to run the procurement process for them or carry it out in-house, with our support. All our mini competitions are managed through a secure portal and usually run on a price and quality basis. During a tender period, we manage all queries, ensuring a transparent process. Returned submissions are made available to the member for evaluation and final selection. A member of our Member Support Team will then arrange and attend a kick start meeting with the successful material or service provider.

For both processes, once a provider is selected, EEM can complete the standard form of contract and provide ongoing support throughout the contract period.

How can providers join an EEM framework or DPS?

We advertise opportunities to join an EEM framework on websites such as Find a Tender (FTS) when we are creating a new opportunity, or a current framework is approaching the end of it’s life span (usually every 4 years). Suppliers may join a DPS at any time during the DPS term. The Find a Tender (FTS) advert remains open on the relevant websites throughout the DPS life span.

Suppliers may wish to find the framework(s) that suits them best on our framework pages and hit the button to request to be notified when the next opportunity to join arises.

Some of our frameworks require contractors to be able to cover a wide variety of works. If your organisation only covers one small aspect of works required, we recommend that you contact our current successful contractors to enquire about sub-contracting opportunities.

I am a contractor – can I buy material goods via EEM?

Yes! Contractors may purchase directly via the EEM supply chain but only for contracts you have with EEM members. In order to protect our contract terms you will be asked to sign an agreement and provide information about the contracts and members the purchases are for.

I work for a manufacturing company – how can EEM members buy my product?

EEM wish to provide members with the products they require – so if there is demand for your product/s and the merchants on our frameworks can supply then we can work with you to get prices agreed and a supply route in place for the member organisation.